Atithya: A Journal of Hospitality

Rasika Shahane ¹, Mayola Fernandes ²

Affiliations
1 AISSMS College of Hotel Management and Catering Technology, Pune, Maharashtra, IN
2 Savitribai Phule University of Pune, Maharashtra, IN

Abstract

The Maharashtrian tourists travel to Goa in large number every year. To date there are very few studies focusing on this group of tourists. This study represents an exploratory attempt to capture the underlying reasons for tourists' decisions to visit a destination. The main objective is to understand the specific case of tourism in the Indian state of Goa, investigating, the socio demographic characteristics of Maharashtrian tourists who are drawn to it. The study also examines the motivations, socio-demographic profiles, consumption patterns and image of the destination that the tourist holds.The findings can be utilized for formulating strategies to attract, maintain and retain more number of Maharashtrian tourists visiting Goa.

Keywords

Socio Demographic Profile, Travel Motivation, Travel Behavior, Goa.

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Mayola Fernandes ¹, Rasika Shahane ¹

Affiliations
1 Assistant Professor, AISSMS CHMCT, Pune, Maharashtra, IN

Abstract

In recent years the lifestyle of the residents has changed drastically. The main reasons are population growth and the increased expectations of life leading to increased demand for food in India. This enlarged demand has resulted in the overuse of non-convertible natural resources. These non-renewable resources have reduced the ecological balance and have impacted adversely on the health of the end consumer. Therefore, it seems in advance to shift the selection to natural food products with quality food and improved health. The organic farming is fastest growing sector in India. Maharashtra being a state of farmers is no exception for that. In fact, this organic farming is more appreciated and practiced by young farmers striving to provide quality food to their upcoming generations. This research aims at assessing the level of awareness about the organic food products, its availability, and importance and health benefits amongst the residents with special reference to students in Pune. The study also focuses on the factors influencing the food habits of this generation.

Keywords

Organic Food, Consumer Awareness, Natural Resources, Conservation

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Rasika Shahane ¹, Mayola Fernandes ¹

Affiliations
1 Assistant Professor, AISSMS College of HMCT, Pune, Maharashtra, IN

Abstract

In any industry, recruitment, training and effective onboarding of a new staff is considered to be a challenging task. In the backwash of the coronavirus pandemic, however, the industry is now found in completely new landscape. The old followed practices for recruiting and training are no longer effective enough. There is complete new set of requirements established by the COVID-19. Post the outbreak of pandemic, hospitality industry has witnessed a drastic change. Sudden lockdown and prolonged closure of the hotels has made the employees of the industry suffer a lot. From a busy working day to a day without any work has been a very unpleasant transition for everyone. However, post unlock hotels have started their operations slowly following all the new normal implemented post COVID-19. Imagine, a crisis to forces hospitality industry to change their way of operations almost overnight. Notwithstanding initial fears and anxiety, industry has realized that these changes in operations could be treated as a blueprint for upcoming years. This is what the industry leaders are finding across the globe as they respond to the COVID-19. Housekeeping being a core department responsible for maintaining the upkeep of the hotel, is no longer responsible for just the cleaning jobs. The role has changed 360 degrees and the department has truly become a backbone of the hotels. In the difficult times of pandemic, staffs have reskilled and upskilled themselves to deal with this situation and create safe and hygienic environment for both staff and guest. Lot of training programs have been implemented vigorously before the reopening of hotels, making their staff ready to take up the new challenges. These training programs have helped the staff members keep their morals high and welcome guests with new energy and hope.

Keywords

Pandemic, COVID-19, Hospitality Industry, Housekeeping, Training, New Normal

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